Job: Mobile App Customer Support Specialist – Ahmedabad



Title Mobile App Customer Support Specialist – Ahmedabad
Job Information

- Respond to customer queries in a timely and accurate way, via EMAIL or CHAT
– Update our internal databases with information about technical issues and useful discussions with customers
– Monitor customer complaints on social media and reach out to provide assistance
– Share feature requests and effective workarounds with team members
– Inform customers about new features and functionalities
– Follow up with customers to ensure their technical issues are resolved
– Gather customer feedback and share with our Product, Sales and Marketing teams.

No.Of Positions 2
Experience 1 – 5 years
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